FAQ
Are Slabmags® cases meant for graded cards only?
No. Our collaboration with Collect 3D has birthed 3D printed inserts that allow protection of raw cards in magnetic cases and packs while offering the same premium look. Learn more here: Protect your ungraded
Do I need to remove the protective film on both pieces of the case?
Absolutely! The film is only there to keep the scratch resistant tempered glass looking brand new before it goes on display. The film offers no extra UV protection and slightly hinders clarity so peel away! Plus, it provides great ASMR.
Why does my case not close properly?
The 2 hinge tabs on the top piece should be slotted into the accommodating grooves on the bottom piece and also check that the safety lock tab is in the up position. Once the case has been closed, the safety lock can then be pushed down for extra security.
What size case do I need?
Most standard size cards (20pt, 35pt, 55pt) will be encased in standard thickness slabs by the grading companies and will fit standard size Slabmags® cases. Premium and thicker cards with relics are typically encased in thicker slabs and will require thick or medium size cases. Sometimes, BGS will encase the extra thick cards (200pt and up) cards into their special size slabs which will require our specially tailored BGS Ultra Thick case. Standard size PSA slabs will fit both standard and thick Slabmags while standard size BGS slabs will fit both standard and medium Slabmags.
The plastic lock on my case broke or went missing. How can I get a replacement?
All our cases come with 2 extra locks so please keep them in a safe place. If you can not find yours, please contact us at cs@slabmags.com
Are Slabmags® cases waterproof?
Our cases are not waterproof and will not offer any protection to your slab from water or humidity.
Will you be offering more color selections in the future?
We are always striving to bring new colors to the market. We R&D colors meticulously over a period of time to ensure that it will look its best so please be patient as more are on the way. If you have a color request you would love to see, let us know on our Instagram page www.instagram.com/slabmags
When will my order ship?
We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat, Sun and Holidays do not apply). Orders received prior to 12:00 PST are usually processed the same business day. We do our best to ship all orders as soon as possible. Sometimes it might take 2-3 business days to ship your order. While placing an order please consider the processing time. Once your order has shipped, you will be notified with a tracking #. Please refer to our full shipping policy here: Shipping Policy
Our offices will be closed December 24-25 and December 31-January 1 to give our team a much needed break. All orders will be processed once we return. Thank you for understanding.
Do you ship internationally?
We currently do not offer international shipping, but we have many dealers throughout the world. Find one in your country here: International Dealer Locator
Do you allow returns?
Yes, we allow returns within 14 days of purchase. We take great pride in the quality of our products, but do understand that sometimes there may be defects or other reasons which will warrant a return. Please refer to our full return policy here: Return Policy
Do you offer partnership opportunities?
We are always open to discussing partnership opportunities in any form. We have a wholesale dealer program and are always on the lookout for new dealers wanting to represent us in new areas and shows.
I love my Slabmags® case. Can you feature my collection?
We are always excited to share our community's collections! Tag us @slabmags or use #slabmags on Instagram